Terms of Service – Shipping – FAQs & Privacy Policy

SHIPPING/ DELIVERY/ POSTING from South Australia

Section (I) PAINTINGS;

I offer Free Shipping Worldwide!

After your Secure Payment has been processed and cleared / or Purchase

Between 1 -2 Business Days or Sooner!

I will prepare your Package or Packages and Ship Them off to You!

COVID-19

Your Order/s will be Processed and Dispatched promptly / as humanly safely – possible
There may be ‘on the way’ shipping delays due to
COVID-19 Safety from Australia and Global / International Post / Shipping / Courier companies

Estimated delivery times

Australia: 3-15 business days

Canada: 9-25 business days

Japan: 9-25 business days

New Zealand: 5-15 business days

Russia: 9-25 business days

United Kingdom: 9-25 business days

United States: 9-25 business days

North America: 9-25 business days

Europe: 9-25 business days

Australia, New Zealand and Oceania: 7-18 business days

Asia Pacific: 9-25 business days

Latin America and the Caribbean: 7-25 business days

North Africa and the Middle East: 7-25 business days

Sub-Saharan Africa: 7-25 business days

Thank you for your patience and Stay Safe
MarisaAngelis-Artist.com

___________________________________

Prior to COVID-19

“Australia: 3-7 business days


Canada: 9-12 business days


Japan: 9-12 business days


New Zealand: 7-9 business days


Russia: 9-12 business days


United Kingdom: 9-12 business days


United States: 9-12 business days


North America: 9-12 business days


Europe: 9-12 business days


Australia, New Zealand and Oceania: 7-9 business days


Asia Pacific: 9-12 business days


Latin America and the Caribbean: 7-10 business days


North Africa and the Middle East: 7-10 business days


Sub-Saharan Africa: 7-10 business days

I will l do my best to meet these Shipping and Receiving estimates, but cannot guarantee them. Actual delivery time will depend on the Postal company/ Courier company.”

Customs and import taxes
Purchasers/ Buyers are responsible for any customs and import taxes that may apply.

I am not responsible for delays due to customs.

Payment options
Secure options

MarisaAngelis-Artist.com Marisa Angelis (NB: Painters’ Signature up to ‘1999 is MHA – Painters’ Signature from ‘1999 and beyond is MHAngelis) Artist – Painter together with the third party companies that I use to process your payment, keep your payment information secure.

Returns and Exchanges
Conditions of return

I gladly accept returns
Buyers are responsible for return postage costs.

Contact me within: 3 days of delivery
Send the item/ s back in their original condition and packaging within: 14 days of delivery and I will refund your purchase price

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I do not accept exchanges or cancellations

Feel Free to contact me if you have any concerns about your order.

FAQs – Frequently Asked Questions

What materials do you use?
★ I use Professional Artistic; Paint, Varnish, Canvas (Canvas – unless otherwise specified – refer to description of listing please) – Fishing Line / Wire with Hooks for Hanging Painting(s)

Care instructions

★ Hang, Display/ Exhibit your Painting(s) away from Direct sunlight

★ Paintings / Artwork are – Ready to Hang

Are there any more Paintings like this one?
★ You are purchasing a Luxury hand created Painting / Art Piece – One of its kind!

Delivery / Shipping / Posting
★ Even though I specify 1-2 Business Days – I will try to Post your Purchased item/s Same or next Business Day – After your full Payment has been received/ cleared

What should I Check during my Shopping/ Buying / Purchasing process?
★ Double > Check – The Shipping – Postal Address – before clicking the Submit Button to ensure that all details are Correct!

Other Refunds – Express Post or Tracking?
★ Payments for lost packaged items are non Refundable.


★ Tracking – Internationally – will be provided
★ Tracking – Within Australia – will be provided

Can I Purchase More than One Painting for International or Domestic (Shipping) with Delivery by Courier Service?
★ Absolutely! International and Domestic Courier Deliveries Can Be Arranged! Contact – Marisa for Additional Communication, Costs and Faster Delivery Service!

★ Express Post is Available within Australia only
Contact me by email before you purchase the Painting(s) and we can work out the exact price/ cost for you to pay

★ Special Circumstances – for the potential Buyer who requires Express Global Delivery, I can arrange the appropriate Global Delivery company to (and after clear payment of both painting(s) and Quoted Delivery Price – which the Potential Buyer will Pay in Full, arrange for the painting(s) to be Delivered to you – as fast as humanly possible.

★Please Do Not Hesitate to email me via my website Contact Form – with your Enquiries 

NB:
★ Due to different monitor settings, the actual colours of items may differ very slightly from the photographic images shown in the listings. Although, from a professional photographic view, I have photographically captured the items 99.9% – 100% Each painting and its materials are unique. In Reality, The Paintings are Vibrant /Stunning Joyful works of Art !

What will you always do for your Potential Purchaser/s Buyer/ Buyers?
★ My Utmost

Section (II) SOUVENIRS;

I offer a selection of quality merchandise with print of my website banner Marisa Angelis – Artist  Art ! For sale within my website.

I offer Free Shipping worldwide.

Shipping time for Souvenirs depends on where in the world the purchased product is to be shipped to and where some but not all products/ merchandise are located – Australia, USA, Europe etc.

Please take into consideration that with the current unforeseen circumstances of COVID-19 there may be short or longer delays – and this also depends on the amount of purchased products – 

Your purchase/ s will reach you  

If for some reason you are not satisfied with your purchase, please; (1) follow the instructions in your package (2) contact Marisa Angelis – Artist directly – through my website.

I sincerely hope you enjoy your purchase/s and know that I have chosen quality products for printing my Artistic image!

MY ACCOUNT – WISHLIST

At https://marisaangelis-artist.com you may create an Account and Wishlist.

This service is entirely Free – (You) my valued Member / valued Buyer/ Customer / Purchaser will be asked to provide Your; Name, email Address and Create a Password. From here/ Your Account, you can Purchase Paintings or Souvenirs – merchandise – Gifts, Add Your Review – or – Add artwork Paintings or Souvenir merchandise – Gifts, to your Wishlist for your next purchase

You will be Supporting #IStandWithSmall

Thank you! From – MarisaAngelis-Artist.com / Marisa – The Artist ! MHAngelis – The Painter “Happy Art!”

READ PRIVACY POLICY 

To comply with my obligations under the GDPR

Artist – Painter Seller: MarisaAngelis-Artist.com Marisa Angelis (MHAngelis) Privacy Policy

The personal information MarisaAngelis-Artist.com Marisa Angelis (Painters’ signature after 1999 and beyond – MHAngelis/ MHA – painters’ signature prior to 1999) collects;

1. As a Seller and you the Purchaser, I am required to complete your order/ purchase and for this to occur, you the purchaser and through purchasing/ buying procedure, are required to provide me with certain information (which you authorised WordPressmy website host together with related ecommerce/ third party companies that marisaangelis.com uses for online payments provided to me), such as your name, email address, postal address, payment information and the details of the product/ painting(s) that you are ordering from me the Seller.

I will then prepare your purchased item in a parcel/ package with your details; Name and Address for Australia Post to Deliver, Ship/ Post your parcel with purchased item to you wherever in the world you are/ addressed. For larger sales quantities / bulk orders of ‘one of its kind item’ and if you the Buyer choose this option, I will use a specified international courier delivery service/ company that you will be informed of during our sales communication and via email – through email message and company host that marisaangelis-artist.com uses for email/ messaging – communication.

2. I rely on a number of legal bases to collect, use, and share your information, including: As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for (if I have a) my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the marisaangelis-artist.com Policy and Terms of Use. I use your information as necessary to comply with my obligations under the marisaangelis-artist.com Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

marisaangelis-artist.com I share information with marisaangelis-artist.com as necessary to provide you my services and comply with my obligations under both the marisaangelis-artist.com Seller Policy and marisaangelis-artist.com Terms of Use. Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery company/ companies. Mainly Australia Post/ AustPost and specified to you the Buyer through marisaangelis-artist.com email communication of the international courier delivery service/ company and companies/ people/ associated to these companies who are involved in the delivery/ shipping/ posting of your purchased items.

I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers.

If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention – I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

5. I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield / CyberWatch as the legal basis for the transfer.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Marisa Angelis, am the data controller of your personal information. If you have any questions or concerns, you may contact me at: https://marisaangelis-artist.com

7. I Seriously Respect Your Privacy and have you ‘My Buyer/s / Customer/s/ Purchaser/s’ best interests at heart.

Marisa Angelis – Artist, Visual Artist, Painter, Designer, Writer, Poet Photographer  (https://marisaangelis-artist.com) 2020 – 2021

Advertisements